Shipping policy

Shipping Policy
Last updated: 4th May 2026

Deme Granola & Bakes is a trading name of Demi Christofi.

All orders are prepared in small batches.

Orders are typically processed and dispatched within 2–3 working days (Monday–Friday, excluding bank holidays).

During busy periods, processing times may be slightly longer.

We currently offer the following shipping options within the UK:

Shipping costs are calculated at checkout.

Delivery times are estimates and begin once your order has been dispatched.

We are not responsible for delays caused by the courier, weather conditions, or other factors outside our control.

Please ensure your delivery details are correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If a delivery is missed or returned to us, we may need to charge additional postage to resend the order.

If your order arrives damaged, incorrect, or there is an issue with quality, please contact us within 48 hours of delivery at:

Please include:

If a problem is confirmed, we will offer a replacement or refund.

Due to the perishable nature of our products, we do not accept returns.

If you have any questions about shipping, please contact:

Demi Christofi
Email: hello@demebakes.co.uk